cg666 Privacy Policy — Your Information Is Safe With Us

Introduction & Scope

This privacy policy ("Policy") sets out the rules for managing personal information between the cg666 platform ("Platform", "we", "us") and its users ("you", "your"). cg666 provides a safe and reliable online gaming service for players in Bangladesh. Protecting your privacy is one of our top priorities.

This Policy applies to cg666's website, mobile version, and all related services. By registering on or continuing to use our platform, you are considered to have accepted the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using the platform.

cg666 uses SSL encryption technology to keep all data transfers secure and provides services in accordance with fair play principles. We may update this Policy from time to time — you will be notified appropriately of any changes.

Section 1: What Information We Collect

Various types of information may be collected when you register, use, and transact on the cg666 platform. This information can be divided into two main categories:

1.1 Information You Provide Directly

Information you provide directly includes:

• Full name, date of birth, and relevant national identity card details (for identity verification)
• Mobile number and email address (for communication)
• Account username and password
• Financial transaction details — bKash, Nagad, Rocket, or Upay number
• Information provided when contacting the support team

1.2 Automatically Collected Information

When you use the cg666 platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device type
• Time of access to the platform, session duration, and pages visited
• Gaming activity logs — games played, bet amounts, and results
• Information collected through cookies and similar tracking technologies

Section 2: Purpose of Using Information

cg666 uses collected information only for specific and legitimate purposes. The main purposes for which your information is used are as follows:

2.1 Account Management & Identity Verification

Your information is used to create and manage your account, verify your identity, and provide you with the correct services. This ensures that only registered and verified users are accessing the platform.

2.2 Processing Financial Transactions

Financial information is essential for processing your deposit and withdrawal requests. cg666 supports a minimum deposit of ৳200 and a minimum withdrawal of ৳800 via bKash, Nagad, Rocket, and Upay. Withdrawals are generally processed within 10–45 minutes of the transaction being completed.

2.3 Providing Customer Support

When you contact us via our 24/7 live chat or email, the information you provide is used to resolve issues and provide appropriate assistance.

2.4 Security & Fraud Prevention

We monitor activity to protect your account and funds. Detecting any suspicious activity and preventing fraudulent activity are part of our security measures.

2.5 Meeting Legal Obligations

It may be necessary to retain or disclose your information where required to comply with applicable laws, regulations, or instructions from regulatory authorities.

Section 3: Information Storage & Protection

3.1 Retention Period

cg666 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period for legal, regulatory, or security reasons.

3.2 Technical Security Measures

cg666 follows the measures below to protect your information:

• SSL (Secure Sockets Layer) encryption — keeps all data transfers secure
• Secure server infrastructure and regular security audits
• Access control methods to prevent unauthorized access
• Password hashing and encryption of sensitive data
• Regular security testing and vulnerability assessments

3.3 Cookie Policy

The cg666 platform uses cookies to improve your experience and ensure the functionality of the platform. Cookies are small text files stored on your device that help remember your login state, save your preferences, and analyze usage patterns. You can control cookies from your browser settings, but disabling certain cookies may affect the functionality of the platform.

Section 4: Sharing Information with Third Parties

cg666 does not sell your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with partners engaged for payment processing (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others), and technical support. These partners are bound by confidentiality agreements with us and may only use this information for the specified purposes.

4.2 Legal Obligations

Disclosing information may be a legal obligation for us under court orders, lawful requests from investigating authorities, or applicable law. In such cases, we will only provide information that is legally required.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. Should such an event occur, you will be notified in advance and the protections of this privacy policy will remain in place.

Section 5: User Rights

As a user of the cg666 platform, you have the following rights over your own information:

• Right to Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to correct or update inaccurate or incomplete personal information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances — subject to the limits of legal obligations.
• Right to Restrict Processing: The right to object to or restrict the processing of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, please contact our support team at [email protected] or send a request via live chat.

Section 6: Protection of Children and Minors

The cg666 platform is for those aged 21 and above only. We do not knowingly collect personal information from minors. An age verification process is followed at the time of registration.

If information belonging to a minor has been collected by us unknowingly, we will delete that information as soon as possible upon contact by a parent or legal guardian. For more information on responsible gaming, please visit our Responsible Gaming page.

Section 7: International Data Transfers

cg666 serves players in Bangladesh. In some cases, particularly for game software providers or infrastructure services, your information may be processed or stored on servers outside Bangladesh.

For such data transfers, we ensure that appropriate safeguards are in place at the relevant destination and that your information will be protected in accordance with the standards of this Policy.

Section 8: Your Responsibilities for Account Security

You also have certain responsibilities to ensure the security of your cg666 account:

• Use a strong and unique password and change it regularly
• Do not share your login details (username and password) with anyone
• Avoid accessing your account from public or unsecured Wi-Fi networks
• Always log out after use, especially on shared devices
• If you notice any suspicious activity, notify our support team immediately

cg666 will not be held responsible for any security breach of your account caused by your own negligence. For any security concerns, contact us via our 24/7 live chat or at [email protected].

Section 9: Policy Changes & Updates

cg666 reserves the right to change or update this privacy policy as needed. For significant changes, we will:

• Publish the updated policy on the platform and note the "Last Updated" date at the top of the page
• Notify registered users via email or platform notification
• Consent may be required for important changes

If you continue to use the platform after any changes, you will be considered to have accepted the terms of the updated policy. It is therefore recommended that you review this page regularly.

Section 10: Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Live Chat: Available on the platform 24/7 in both Bengali and English
• Email: [email protected]

We will try to process all your requests as quickly as possible. Identity verification may be required for data protection requests.